Terms of Service (SOC-2 Informed)

For Review by Legal Counsel – Not Final
Last Updated: [Insert Date]
Effective Date: [Insert Date]

1. Acceptance of Terms

By accessing or using the platform, you agree to these Terms.

2. Services Provided

The platform provides:

  • Online payment processing
  • Merchant tools and dashboards
  • Fraud detection and security services
  • Developer APIs

3. Account Requirements

You agree to:

  • Provide accurate information
  • Secure your credentials
  • Notify us of unauthorized access

We may suspend accounts for security, fraud, or violations.

4. Payment Processing

Payment processing is governed by:

  • Applicable financial regulations
  • KYC/AML requirements
  • Network rules (card networks, banks, etc.)

You authorize us to process payments on your behalf.

5. Fees

Fees will be disclosed in applicable agreements; changes will be communicated with reasonable notice.

6. Acceptable Use

Prohibited activities include:

  • Illegal transactions
  • Abuse or interference with platform security
  • Unauthorized data access
  • Attempting to reverse engineer platform components

7. Intellectual Property

All platform content, software, and branding belong to Company.

8. Data Rights & Usage

We do not claim ownership of your customer data.

We may process your data to:

  • Provide Services
  • Ensure security and fraud prevention
  • Improve functionality
  • Comply with legal requirements

We do not sell personal data.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted service.

10. SOC-2 and Security Commitments

We maintain controls aligned with SOC-2 criteria:

  • Security
  • Availability
  • Processing Integrity
  • Confidentiality

You must safeguard your API keys and systems.

11. Limitation of Liability

To the extent allowed by law:

  • We are not liable for indirect or consequential damages
  • Total liability limited to fees paid in the prior 12 months

12. Indemnification

You agree to indemnify the Company against claims arising from:

  • Terms violations
  • Misuse of Services
  • Unlawful or fraudulent activity

13. Termination

We may terminate or suspend accounts for violations, security risks, or regulatory reasons.

14. Governing Law

This agreement is governed by the laws of [Insert Jurisdiction].

15. Dispute Resolution

Arbitration, mediation, or court processes may apply depending on jurisdiction.

16. Changes to Terms

We may modify these Terms. Continued use signifies acceptance.

17. Contact

[Company Contact Email]
[Company Address]